(11-12-2017, 08:22 PM)Compton Wrote: ok what manufacturer is the mouse?
mousekeys are accessibility that let me to use the num pad to control the mouse https://support.microsoft.com/en-us/help/14204/windows-7-use-mouse-keys-to-move-mouse-pointer
disable Windows 10 Update Assistant
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(11-12-2017, 08:22 PM)Compton Wrote: ok what manufacturer is the mouse? mousekeys are accessibility that let me to use the num pad to control the mouse https://support.microsoft.com/en-us/help/14204/windows-7-use-mouse-keys-to-move-mouse-pointer
11-12-2017, 08:37 PM
ok what is keyboard manufacturer what I think keyboard driver is causing the problem?
(11-12-2017, 08:37 PM)Compton Wrote: ok what is keyboard manufacturer what I think keyboard driver is causing the problem? Hp i never load driver for it. it is using ms drives its like https://support.hp.com/us-en/product/hp-slim-usb-keyboard-and-mouse/9764608/drivers but no mouse
11-12-2017, 09:02 PM
what is the model number of HP keyboard
11-13-2017, 06:38 PM
11-13-2017, 07:30 PM
ok open the device manager uninstall the keyboard driver restart the system check to see if the bosd will happen
11-16-2017, 03:25 PM
11-16-2017, 03:35 PM
I asked this earlier but you didn't reply; please check if you can load Windows in safe mode
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
11-18-2017, 05:57 PM
(11-16-2017, 03:35 PM)Partha Wrote: I asked this earlier but you didn't reply; please check if you can load Windows in safe mode same bsod
11-18-2017, 06:23 PM
Here is a video Brian did a while back, It will help you remove the old "hidden" drivers from your computer...
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