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**Mike12** · (This post was last modified: 09-13-2017, 02:27 AM by Mike12.)

Good Day all,

Hope everyone is doing well.

I have a Windows 7 machine that will not boot. Each time it boots, it goes to start-up repair and start-up repair can't fix the problem. Tried system restore but no restore points were found. Tried last known configuration and it went to start-up repair. Tried safe mode - went to start-up repair.

I did a computer diagnostics and no issues with HD, Memory or MB.

Computer was working fine the day before.

Any suggestions appreciated.

Thanks,

Mike

**Compton** · 09-13-2017, 02:30 AM

boot up a windows 7 installation USB or a disk and run follow command

**Mike12** · (This post was last modified: 09-13-2017, 03:06 AM by Mike12.)

(09-13-2017, 02:30 AM)Compton Wrote: boot up a windows 7 installation USB or a disk and run follow command

Thanks for your response...

Did exactly as the video stated but now getting an error

File:\windows\system32\drivers\wrkrn.sys

Status:0xc0000098

Windows failed to load because a critical system driver is missing, or corrupt.

Anything else I should try?

Thanks,

M

**Compton** · (This post was last modified: 09-13-2017, 03:16 AM by Compton.)

Fix for Windows XP, Vista, 7, 8, 10

ok boot up to a windows 7 installation command prompt

run the following when completed reset the computer

Code:

chkdsk C: /f

run the following when completed reset the computer

Code:

sfc /scannow /offbootdir=D:\ /offwindir=D:\Windows\

run the following when completed reset the computer

Code:

bootrec /rebuildbcd

**smirk24** · 09-14-2017, 01:09 AM

Mike12, have you tried tapping f8 at the post screen and selecting last known good configuration?

**Mike12** · 09-15-2017, 12:00 AM

Good Day,

Compton tried all of those methods, they did not work.

Also, Yes f8 last known configuration will not work.

Any help appreciated.

Thanks,

Mike

**Double clutch** · (This post was last modified: 09-15-2017, 02:06 AM by Double clutch.)

Be sure to think about changes you’ve made recently did you recently install a new hardware driver, connect a new hardware component to your computer, or open your computer’s case and do something? It’s possible the hardware driver is buggy, the new hardware is incompatible, or that you accidentally unplugged something while working inside your computer. If none of this applies you may want to reinstall windows.

**Compton** · 09-15-2017, 10:36 AM

ok when you did the sfc /scannow did it find any corruption? at this point it I would boot

Kaspersky Rescue Disk 10 and run a scan Kaspersky Rescue Disk 10

How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it How to record Kaspersky Rescue Disk 10

***Britec*** · 09-15-2017, 10:52 AM

You may need to do a repair install.

**Mike12** · 09-15-2017, 12:21 PM

(09-15-2017, 10:52 AM)Britec Wrote: You may need to do a repair install.

Compton,

I ran the Kaspersky rescue disk and no malware or viruses found.

Brian,

With the method mentioned in your post and in the video you have to be able to reach the desktop in order to run the repair. I cannot boot up the system.

Thanks for your help. Please continue to send suggestions if you have the time. Much appreciated.

Thanks,

Mike