Cannot reboot or shutdown/shutting down screen

[RichTech]

(10-11-2016, 05:31 PM)buruha Wrote:  

(10-11-2016, 05:01 PM)RECdevicehelper Wrote:  OK, please try this solution to your problem:
https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-is-very-slow-to-shutdown/fb35a679-c9b8-4a97-95c4-39c60e218130

ClearPageFile at Shutdown was already at 0 and the value for WaitToKillServiceTimeout is now to set to 1000 from 15000 that had been before.

I rebooted, waited 3 minutes with the shutting down...... screen, powered up and here I am.

It's a bollox, innit.

Sorry I don't understand, I presume your issue hasn't been solved

---

buruha Wrote:It's a bollox, innit.

buruha, please watch your language on the forum. I will let you off this once! Please read the Forum rules, Rudeness is allowed on the forum

[buruha]

(10-11-2016, 05:38 PM)RECdevicehelper Wrote:  Sorry I don't understand, I presume your issue hasn't been solved

No it's still with me.

[Britec]

Those errors was in your event viewer log you posted.

[RichTech]

OK, Please perform a repair install of windows 7, please watch Brian's Video on how to that:



Before attempting a repair install, update your antivirus and turn it off. Then after the install, turn it on again. Also make sure you create a system image of windows using Macrium Reflect

Brian's video to support you:
https://www.youtube.com/watch?v=KQA7NlLvxg8
Make sure you create recovery media encase you need to restore the image you created.

[buruha]

Well, I did a repair yesterday & everything related to rebooting/restarting was fixed; on the downside my WU was messed up, so I was back to where I started at the end of September.

So I reluctantly did a clean install without updates (I don't care for the telemetry ones adding keys in the registry) and spent 12 hours today getting my WU working again, because the clean install didn't have the new WU clients. I'm now updating 137 updates (a little over 1Gb).

So if anybody else has problems with WU, it seems imperative (certainly won't do any harm) to seek out a number of updates relating to WU clients/agents [KB947821 (SURT 500+kb), KB3020369, KB3112343, KB3138612 and the most important and latest is KB3172605] and these standalones installed when WU service is stopped.

I also found the reset Reset Windows Update Tool handy, plus net stop wuauserv commands etc. and cleaning out SoftwareDistibution. I also used WSUS offline to get a few more updates into the system while WU was not working.

I hope that helps because Microsoft really went overboard with their zeal to push Win 10 & many people suffered with the ensuing WU palaver.

[RichTech]

(10-14-2016, 06:58 PM)buruha Wrote:  Well, I did a repair yesterday & everything related to rebooting/restarting was fixed; on the downside my WU was messed up, so I was back to where I started at the end of September.

So I reluctantly did a clean install without updates (I don't care for the telemetry ones adding keys in the registry) and spent 12 hours today getting my WU working again, because the clean install didn't have the new WU clients. I'm now updating 137 updates (a little over 1Gb).

So if anybody else has problems with WU, it seems imperative (certainly won't do any harm) to seek out a number of updates relating to WU clients/agents [KB947821 (SURT 500+kb), KB3020369, KB3112343, KB3138612 and the most important and latest is KB3172605] and these standalones installed when WU service is stopped.

I also found the reset Reset Windows Update Tool handy, plus net stop wuauserv commands etc. and cleaning out SoftwareDistibution. I also used WSUS offline to get a few more updates into the system while WU was not working.

I hope that helps because Microsoft really went overboard with their zeal to push Win 10 & many people suffered with the ensuing WU palaver.

Okay glad you sorted your issue out. If you have any more window updates issues, feel free to post a new thread in the Windows 7 forum.
Problem solved - Thread Closed

[Britec]

I moved away from Windows 7 because of the Windows Update issue, no matter what I did it would not update, I ended up slipstreaming all the updates into a Windows build and reinstalled Windows with the slipstreamed disc. Problem solved, but I moved to Windows 10 now.