Upgrade from Windows 7 to Windows 10 problem

[GussNemo]

Wanted to update the current statue with my Windows 10 upgrade problem. And probably my last message on this subject.

I took my computer to a computer store to let the tech try and solve the problem with my system not being able to upgrade to Windows 10. He had it for three days and was unable to determine the cause of my system not being able to upgrade to Windows 10. He cleaned all the MS backup files off first, the ones MS Windows puts on the HD. He cleaned out my tower case, so it looks like it did when I first got it. Then he tried to upgrade my system using several methods I'd not tried, and he still found the upgrade would not go past 32% total installation. Oh he did get it to go up to 40% but that was only once. He even tried using an ISO file but that too failed. He even spoke with a MS tech but didn't receive any helpful information.

Because of some things I've read about Windows 10 from users, the MS Ask the Community was a great source, and because no one seems to know how to fix my problem, I'm going to stick with Windows 7 Ultimate. There are four years until MS stops supporting Windows 7, and who knows, maybe a great be problem solving fix will finally be found in that time.

I want to thank those who tried to help me with my upgrade problem.

[Britec]

1. Try running Windows Update troubleshooter let it run and complete its scan

2. Now we need to disable all network connections WiFi & Lan. Heres how hold winows key and press r, now type ncpa.cpl and right click your network connections and choose Disable, you can re-enable when you have completed install of windows 10

3. Now create a NEW Windows 10 bootable USB. This is important to make sure the other one you done is no corrupted in any way.

4. Now we need to clean up the driver packages inside Windows that maybe on the system. Open up command prompt with admin privileges by typing cmd in search, right click and select Command Prompt with Administrator. Type this code inside command prompt and press Enter

Code:

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

5. Now Restart your PC and boot to bootable USB drive you just created (You may need to change your boot order in BIOS)

Good Luck

[GussNemo]

(03-20-2016, 12:44 PM)Britec Wrote:  1. Try running Windows Update troubleshooter let it run and complete its scan

2. Now we need to disable all network connections WiFi & Lan. Heres how hold winows key and press r, now type ncpa.cpl and right click your network connections and choose Disable, you can re-enable when you have completed install of windows 10

3. Now create a NEW Windows 10 bootable USB. This is important to make sure the other one you done is no corrupted in any way.

4. Now we need to clean up the driver packages inside Windows that maybe on the system. Open up command prompt with admin privileges by typing cmd in search, right click and select Command Prompt with Administrator. Type this code inside command prompt and press Enter

Code:

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

5. Now Restart your PC and boot to bootable USB drive you just created (You may need to change your boot order in BIOS)

Good Luck

Windows Update Troubleshooter was one of the things I did about 25 attempts ago. It did nothing to fix the problem.

As to the ISO file, the computer tech who worked on my computer tried that method, and it failed also. He was able to get the total installation up to 40% by removing the installer but no further--not sure what he meant by removing the installer.

Short of reformatting the HD and doing a clean install of Windows 10, which I have no guarantee will even work, I've pretty much done everything I've read or been told by the MS support person on the MS Ask the Community.

Because I'm not the only one having problems installing Windows 10, and because of posts I've read, I'm going to stay with Windows 7 Ultimate for now. Installing a new OS should not be this frustrating, I've installed games and other software easier than Windows 10. When as many people are having the same problem installing the same software, something is wrong with the installation process or the software. Something only the distributor can solve.

[Britec]

OK I will close this post, if you want it open again pm me with a link to the post and I will open it.