03-17-2015, 05:10 AM
here is the laptop Maintenance and Service Guide this can help with removing components
https://www.hp.com/ctg/Manual/c02623161.pdf
https://www.hp.com/ctg/Manual/c02623161.pdf
HP G42-23OUS NOTEBOOK
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03-17-2015, 05:10 AM
here is the laptop Maintenance and Service Guide this can help with removing components
https://www.hp.com/ctg/Manual/c02623161.pdf
Hope it's OK if I chime in?
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I do agree with birtec but the laptop is shutting off before you can every enter the bios or enter hp PC Diagnostics
I would go with Tim start taking out the hard drive first then memory just to see if the laptop will stop shutting off
thanks Compton i"ll do almost anything at this point
(03-17-2015, 12:29 PM)Britec Wrote: Hope it's OK if I chime in?thank you for your support gentlemen i will do the following in the list as you suggested and hats off to Britec for the great information you have provided. (03-17-2015, 08:26 AM)fws0115 Wrote:(03-17-2015, 05:10 AM)Compton Wrote: here is the laptop Maintenance and Service Guide this can help with removing components thank you thank you thank you GREAT!!!!!!
03-17-2015, 03:59 PM
Do you have a hard drive dock that you could test the hard drive in?
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