05-15-2017, 08:23 AM
i have webroot secure anywhere, gridinsoft antimalware
Black screen with mouse cursor only after logon. Windows 8.1
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05-15-2017, 08:23 AM
i have webroot secure anywhere, gridinsoft antimalware
05-15-2017, 11:12 AM
ok just to be clear when you boot into safe mode you are getting 0xc0000142 error ?
05-15-2017, 11:40 AM
after start safe mode i run windows manager and in menu i choose option "run" and there i write explorer.exe and after that i have message with code 0cx0000142
05-15-2017, 12:06 PM
run a scan with Kaspersky Rescue Disk
Kaspersky Rescue Disk 10 How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it
05-15-2017, 12:16 PM
i cant do it right know because i'm working now only on ubuntu live cd (windows installation is broken)
05-15-2017, 02:06 PM
Do you have a backup image?
05-15-2017, 02:25 PM
no i dont have
05-15-2017, 02:31 PM
Then I would say use Linux to copy your needed files to a external drive and reinstall windows, it'll be easier in the long run.
05-17-2017, 01:12 PM
so there is no other options ? (i would like to save my system and programs configuration)
05-17-2017, 01:31 PM
Try a repair install of Windows. You could also try to do a system restore using a Windows 6 boot disk. I would do as GS said and back up your data .
Tim's Computer Repair (TCR)
1503 Kings Way, Savannah, GA 31406, US 912-220-0765 https://www.TimsComputerFix.net |
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