Britec Tech Support Forum

Lets try this scan

Step 1

 ComboFix

• Note: Please read to the end of these instructions before running ComboFix.
• Please download ComboFix.
• Important: Save ComboFix.exe to your Desktop.
• Temporarily disable your anti-virus software. For instructions, please refer to the following link.
• Right-Click ComboFix.exe and select  Run as administrator to run the programme.
• Follow the prompts.
• Allow ComboFix to complete it's removal routine (please refer to Important Notes:)
• Upon completion, a log (ComboFix.txt) will be created in the root directory (C:\). Copy the contents of the log and paste in your next reply.
• Re-enable your anti-virus software.
  
  

Important Notes:

• Do NOT mouse click ComboFix's window whilst it is running. This may cause it to stall.
• Do NOT use your computer whilst ComboFix is running.
• Your desktop/taskbar may disappear whilst ComboFix is running; this is normal.
• If you get the message Illegal operation attempted on registry key that has been marked for deletion please reboot your computer.
• ComboFix will disconnect your machine from the Internet as soon as it starts.
• Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
• If you are unable to access the Internet after running ComboFix, please reboot your computer.
  
  

Hi Britec :
I youtube ComboFix , is cool . I will not give up on that PC , but I can't do it now , have three dead lines a trip coming up .

About deactivating AVG and MWB , AVG I can deactivate only for 15 minutes , MWB right clicking exit on tray , but when ComboFix restarts the PC, they will be active again .
Half way the aswMBR test , AVG started and ask to choose green .

In October 2015 the licensies will be finished , I can delet the programs then , now I can't , MWB says if you deactivate the licencie your other 3 PC's will be deactivated too .
The PC is slow sinds the Firewal from AVG , and the Pro from MWB , without them is fast . we have Wise Care 365 too , and CCleaner does it matter ?

Please don't deactivate my case , I want to fix it , but can't now . ComboFix is already downloaded .
I will contact you after deadline.
THX for your Help .
Merry xxxMas

OK Bea, I will leave it open for you, good luck with your trip and Happy Christmas 

Thank you , you too xxx mas