Britec Tech Support Forum

(04-11-2017, 09:09 AM)RECdevicehelper Wrote: [ -> ]Please can you post your system specs:
How to Find Your Full System Specs Using Speccy
How to Get System Information for Diagnostics and Troubleshooting

https://speccy.piriform.com/results/FWARyjRxWQyWAicmoG4zoFe

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(04-12-2017, 04:15 PM)pauli925 Wrote: [ -> ]

(04-11-2017, 09:09 AM)RECdevicehelper Wrote: [ -> ]Please can you post your system specs:
How to Find Your Full System Specs Using Speccy
How to Get System Information for Diagnostics and Troubleshooting

https://speccy.piriform.com/results/FWARyjRxWQyWAicmoG4zoFe

Can't attach msinfo32 Log file here saying is to large to upload

(04-12-2017, 05:55 PM)Compton Wrote: [ -> ]how to zip up a file and post it on the forum

For some reason will not let me attach the msinfo32.7z file here it's 97.5 KB in size

try changing compression level Ultra in 7 zip

(04-12-2017, 08:23 PM)Compton Wrote: [ -> ]try changing compression level  Ultra  in 7 zip

How is that done?

select Ultra

then ok

[attachment=2648]

(04-12-2017, 09:07 PM)Compton Wrote: [ -> ]select Ultra

then ok

[attachment=2649]

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(04-12-2017, 11:04 PM)pauli925 Wrote: [ -> ]

(04-12-2017, 09:07 PM)Compton Wrote: [ -> ]select Ultra

then ok

Now getting this Error that cant use this type of attachment tried it from our other laptop also from the jump drive saying the same

ok sorry to have you doing all of this just to upload a text file to forum

change achieve to zip  

select ok

[attachment=2651]

(04-12-2017, 04:15 PM)pauli925 Wrote: [ -> ]

(04-11-2017, 09:09 AM)RECdevicehelper Wrote: [ -> ]Please can you post your system specs:
How to Find Your Full System Specs Using Speccy
How to Get System Information for Diagnostics and Troubleshooting

https://speccy.piriform.com/results/FWARyjRxWQyWAicmoG4zoFe

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(04-12-2017, 04:15 PM)pauli925 Wrote: [ -> ]

(04-11-2017, 09:09 AM)RECdevicehelper Wrote: [ -> ]Please can you post your system specs:
How to Find Your Full System Specs Using Speccy
How to Get System Information for Diagnostics and Troubleshooting

https://speccy.piriform.com/results/FWARyjRxWQyWAicmoG4zoFe

Can't attach msinfo32 Log file here saying is to large to upload

[attachment=2652]

ok what is model number of laptop

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https://support.hp.com/rs-en/drivers/selfservice/hp-pavilion-m7-1000-entertainment-notebook-pc-series/5262615/model/5273911?sku=B4T70UA

reinstall the validity fingerprint sensor driver

select Driver-Keyboard, Mouse and Input Devices

[attachment=2653]