GuiltySpark and Compton sir I already downloaded from there but don't know what's the problem
Sir can the Antivirus cause the problem i installed the Antivirus first than I installed the drives
yes you can try that
can you take a photo of the device manager and post it here
Yes but the system properties is not opening and the windows is stuck... Should I re install it?
Sir are you saying it is a hardware problem?
no I am not saying it hardware or not
it could be software your windows 8.1 installation
I am going through a process of Troubleshooting
but I would like to rule out hardware first
Why are you trying to install drivers for the laptop when there are Generic drivers built into the Windows installation disc?
GuiltySpark sir I'm installing the drivers because I think that with these drives the laptop will work better....OR these are not necessary??