Britec Tech Support Forum

Hi,

I have a problem, I did the windows 8.1 update on a Asus Laptop with no DVD drive. So, when it boots back up there is no recovery drive or EFI drive listed with a drive name. I can see the drives in disk management but, disk management isn't allowing me to assign a dive letter to the recovery drives. Now, I know I can assign the drive letters to those drives using disk part if I remember but, I could use some help so, I can preform a refresh on this laptop.

If I try the refresh either in safe mode or, in the OS I get cannot find recovery drive. I so... hate windows 8! Let's hope windows 9 is better.

Thanks.

Hi,

Did you update it via the store?

(09-16-2014, 11:00 PM)TopFreeware Wrote: [ -> ]Hi,

Did you update it via the store?

Yes, it was the 8.1 update from the windows store.

To reset to factory conditions, F9, Troubleshoot then reset.

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Can you post a screenshot of your computer management window please.

Type "diskmgmt.msc" in search box from start orb and press enter

I found your answer, but it's quite involved: See genet's post.

Please check this page: https://www.eightforums.com/installation-setup/39197-unable-use-built-asus-recovery-partition-2.html

There should be an easier way. I'll give it a try but, tonight I'm going to clone the HD with Easygig and then I'll give it a shot. I was thinking though, if I take out the hard drive and plug it into my desktop shouldn't I be able to assign drive letters to those partitions? I'll try both and let you know if I can get them to work.

I'm working on it today, so is there a reason for the windows 8 up grade to 8.1 that causes this?

Okay, I managed to get a copy of the recovery drive from the hard drive of that Asus by taking the Hard drive out then using NTFS Get Data Back I was able to copy it to a flash drive. I also made a backup of the files I needed to save like pictures and documents. It took forever and I had to walk away from my desktop several times... Now my desktop does not want to recognize my 3.0 flash drive and if I plug a hard drive into my computer with an Apricorn adapter my desktop will not let me use file explorer to look at the drive. Oh, I was so ready to kick whomever wrote windows 8.1 in their special place! I got that problem temporarily fixed by doing a refresh on windows 8.1.

Now, I just need to see if the backup I copied will fix the problem without having to go through the whole process. Oh, and I could not change the partitions of the Asus hard drive using my desktop. So, that answered that question.

How are you going with this?

post closed due to no response.