WINDOWS 7: FAILURE TO CONFIGURE UPDATES - REVERTING CHANGES (LOOP)

[j4v3d]

Hello,

I recently did a clean install of Windows 7 Professional 64 Bit SP1 on a new SSD blank drive. Works a treat, however when it comes to installing updates, it's downloading them, but when you shutdown the computer and it tries to configure the updates when PC is started up it keeps prompting me "failure to configure updates - reverting changes"



Is there a way of resolving this? I've tried the stopping of services for Windows Updates and restarting them, changing the value from 1 to 0 in the reg editor. Still no luck.

I look forward to hearing back from anyone.

Thanks in advance.
j4v3d

[Partha]

(04-15-2016, 08:31 AM)j4v3d Wrote:  Hello,

I recently did a clean install of Windows 7 Professional 64 Bit SP1 on a new SSD blank drive. Works a treat, however when it comes to installing updates, it's downloading them, but when you shutdown the computer and it tries to configure the updates when PC is started up it keeps prompting me "failure to configure updates - reverting changes"



Is there a way of resolving this? I've tried the stopping of services for Windows Updates and restarting them, changing the value from 1 to 0 in the reg editor. Still no luck.

I look forward to hearing back from anyone.

Thanks in advance.
j4v3d

First, check if your primary disk has any errors and for that, run the chkdsk command by opening an elevated command prompt ( running the command prompt as an administrator)  

It would ask you to schedule the task the next time the computer restarts.. type y for yes and hit enter (check the attached screenshot)

The primary disk will be scanned for errors when the pc restarts and it will try to repair them if any errors are found. It can take hours and the scan may seem to be stuck at a certain percentage but just be patient and let it take its time

I remember it taking nearly 7 hours when I had once run the scan but it was worth it

Once the repair is complete, run the sfc /scannow command to check and repair system corruptions if any, as explained at https://support.microsoft.com/en-in/kb/929833

If everything looks fine, follow the steps one after the other as specified in https://support.microsoft.com/en-us/kb/949358

Follow only those steps that are meant for Windows 7 until the  system restore step. Let's not restore the system yet; we will keep that as one of the last resorts

See if they fix the issue and if they don't, follow the advice provided by a user named Cassy2 in the following article
https://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-fails-to-configure-updates-reverting/b13b8012-4a73-4adb-aae4-8528c2856516?auth=1

I also read somewhere that removing the cmos battery from the motherboard and putting it back again can also fix some issues like this. This battery powers the BIOS chip and replacing it basically resets the bios

Try that if nothing else works .. you can refer to https://www.youtube.com/watch?v=ao866I9XpTo to see how the battery can be removed and placed back in its slot

Let me know the results

[j4v3d]

(04-15-2016, 10:08 AM)Partha Wrote:  

(04-15-2016, 08:31 AM)j4v3d Wrote:  Hello,

I recently did a clean install of Windows 7 Professional 64 Bit SP1 on a new SSD blank drive. Works a treat, however when it comes to installing updates, it's downloading them, but when you shutdown the computer and it tries to configure the updates when PC is started up it keeps prompting me "failure to configure updates - reverting changes"



Is there a way of resolving this? I've tried the stopping of services for Windows Updates and restarting them, changing the value from 1 to 0 in the reg editor. Still no luck.

I look forward to hearing back from anyone.

Thanks in advance.
j4v3d

First, check if your primary disk has any errors and for that, run the chkdsk command by opening an elevated command prompt ( running the command prompt as an administrator)  

It would ask you to schedule the task the next time the computer restarts.. type y for yes and hit enter (check the attached screenshot)

The primary disk will be scanned for errors when the pc restarts and it will try to repair them if any errors are found. It can take hours and the scan may seem to be stuck at a certain percentage but just be patient and let it take its time

I remember it taking nearly 7 hours when I had once run the scan but it was worth it

Once the repair is complete, run the sfc /scannow command to check and repair system corruptions if any, as explained at https://support.microsoft.com/en-in/kb/929833

If everything looks fine, follow the steps one after the other as specified in https://support.microsoft.com/en-us/kb/949358

Follow only those steps that are meant for Windows 7 until the  system restore step. Let's not restore the system yet; we will keep that as one of the last resorts

See if they fix the issue and if they don't, follow the advice provided by a user named Cassy2 in the following article
https://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-fails-to-configure-updates-reverting/b13b8012-4a73-4adb-aae4-8528c2856516?auth=1

I also read somewhere that removing the cmos battery from the motherboard and putting it back again can also fix some issues like this. This battery powers the BIOS chip and replacing it basically resets the bios

Try that if nothing else works .. you can refer to https://www.youtube.com/watch?v=ao866I9XpTo to see how the battery can be removed and placed back in its slot

Let me know the results

Thank you for taking the time in posting all that, it's a work computer so it may take a while for me to get it done as i use the PC during work hours. Before i leave i will do the chkdsk and then let that run over night

Thanks again, will keep you updated on the progress made.

[Partha]

yeah, it's better if you let it run over night.. you are welcome

[smirk24]

Have you checked that your ssd drives physical health is good? And where did you get your copy of windows 7 os disk?

[j4v3d]

(04-16-2016, 02:30 AM)smirk24 Wrote:  Have you checked that your ssd drives physical health is good? And where did you get your copy of windows 7 os disk?

SSD drive should be in ruthless health, it's brand new.

I've left the chdsk running on the SSD drive at work, so will find out what's happened on Monday

I got the ISO from Digital River Content mirror site link, don't want to the post the link in case it's against forum rules.

Should be fine because another ISO file was taken from that site and installed on two laptops that work perfectly fine. Legit Windows 7 keys as well.

If it doesn't resolve then I'll force it to Windows 10 and see what happens there. The installation was quick & smooth, not noticed any issues with SSD so far.

[j4v3d]

Ran the chkdsk over the weekend, not sure what the results were as i was not in work, all seems to have gone well though (i hope haha)

I downloaded the Windows Update Fix It from Microsoft site and ran that, it fixed problems with recent updates but didn't fix two shown here;

---

Right, after installing updates one by one and multiple restarts, all updates have installed. Seems like the Windows Updates Fix It sorted out the updates.



Thank you for the help

[Compton]

solved- thread closed