Britec Tech Support Forum
[Solved] HP Pavilion Laptop Zoom Issue - Printable Version

+- Britec Tech Support Forum (https://briteccomputers.co.uk/forum)
+-- Forum: Computer Hardware (https://briteccomputers.co.uk/forum/forumdisplay.php?fid=54)
+--- Forum: Hardware Repairs and Troubleshooting (https://briteccomputers.co.uk/forum/forumdisplay.php?fid=23)
+--- Thread: [Solved] HP Pavilion Laptop Zoom Issue (/showthread.php?tid=33)

Pages: 1 2


[Solved] HP Pavilion Laptop Zoom Issue - dean66 - 09-07-2014

why does my laptop screen zoom in and out when i scroll up and down on the mouse to stop it i have to shut down then start it up and its ok again but only for a few hours and then starts again to zoom in and out can anyone help


RE: Hp Pavilion laptop - TopFreeware - 09-07-2014

First thought is the cntrl key must be stuck.


RE: Hp Pavilion laptop - jmitservices - 09-07-2014

Like TopFreeare said it could be as simple as a stuck key.

I've seen a few laptops have a zoom in utility which is accessed by using a combination of keys. This is normally associated with the graphics drivers.

When does the 'zooming' happen?


RE: Hp Pavilion laptop - dean66 - 09-07-2014

hi its not the key it happen's at anytime i could be on facebook on the windows 8.1 main menu any web site i could be half way into somethink start to scroll again and then it starts to zoom in and out to stop it i have to shut down


RE: Hp Pavilion laptop - jmitservices - 09-07-2014

Whats the model of the laptop?


RE: Hp Pavilion laptop - dean66 - 09-07-2014

HP Pavilion 15-e036sa Notebook


RE: Hp Pavilion laptop - jmitservices - 09-07-2014

You need to go into your mouse settings in control panel and look for something called "pinch zoom'' and disable it.


RE: Hp Pavilion laptop - dean66 - 09-07-2014

i will try that on monday as my laptop is at work and i use my imac at home
thank you to the both of you for your time and help


RE: Hp Pavilion laptop - jmitservices - 09-07-2014

No problem, please post back and let us know how you got on!


RE: Hp Pavilion laptop - dean66 - 09-09-2014

Hi jmitserices
done what you said look for the pinch zoom from monday morning until now no more problems working great so thanks so much for your help