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(04-23-2015, 10:42 AM)Britec Wrote: [ -> ]Can you please follow this guide to make sure settings are set up right

Setting-Up a Wireless Computer to Obtain an IP Address Automatically

Hi Brian,
Everything is set up right. I restarted the wwan service and the yellow exclamation mark went away and I had a clean bar for a few minutes, so I was excited for few minutes, but it returned before I can check for internet connectivity. So I am back to square one. When I got this machine it was very very badly infected. Don't know.
Have all the viruses been removed and is it a fresh install of windows?
(04-24-2015, 10:11 AM)Britec Wrote: [ -> ]Have all the viruses been removed and is it a fresh install of windows?

Yes all viruses have been removed. It's not a fresh install of windows because I nor the owner has a windows 7 cd. I just noticed Compton's suggestion that I missed yesterday, so I am going to try that and post the results. Meanwhile anymore tips and suggestions are very much appreciated.


Thanks
Again I suggest a live environment to rule out hardware issues.
(04-24-2015, 04:21 PM)cdiana Wrote: [ -> ]
(04-24-2015, 10:11 AM)Britec Wrote: [ -> ]Have all the viruses been removed and is it a fresh install of windows?

Yes  all viruses have been removed.  It's not a fresh install of windows because I nor the owner has a windows 7 cd.  I just noticed Compton's suggestion that I missed yesterday, so I am going to try that and post the results.   Meanwhile, anymore tips and suggestions are very much appreciated.

Thanks

Hi All,

Latest update, I reinstalled Windows7 Home Premium and can now connect to the internet via Lan, but still having problems connecting via wan. The wan bar will show internet connected for a rather brief moment then the yellow exclamation rears its ugly head. Attached are screen shots of Windows Network Diagnostics and screen shots of ipconfig etceteras report.

[attachment=215]

[attachment=216]

[attachment=217]

[attachment=218]
you may also want to switch your dns too open DNS or Google DNS
(04-25-2015, 11:38 PM)Compton Wrote: [ -> ]you may also want to switch your dns too open DNS or Google DNS

How do I do that?
Thanks
if you are using a router follow this guide

https://briteccomputers.co.uk/forum/showthread.php?tid=815

if you are only using a modem follow this guide

https://briteccomputers.co.uk/forum/showthread.php?tid=817&pid=4481#pid4481
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