Britec Tech Support Forum

Hi there

I have seen an increasing occurrence of Outlook freezing "Not Responding" (not updating the presentation layer, Outlook is still processing in Task Manager 3-5% CPU usage) same thing happens when you run scanpst.

Is there a fix or simply Microsoft's bad programing.

I have tried the following:

1. Turning cached mode off and on
2. Downloading all emails (this freezing occurs most during a search of all email, Outlook with Exchange allows you to "keep emails from 1 month to all")
3. Repair "online" and "Quick"
4. creating a new profile

Any Advice is welcome
Geoffsplc

Hi Geoff,

Welcome to the forum

Have you took a look at this information from Microsoft?
https://support.microsoft.com/en-gb/help/2652320/outlook-not-responding-error-or-outlook-freezes-when-you-open-a-file-o

365 hosted exchange for those peoples who are not ready to accept that nature which has been gone upto the mark also that sometimes does not even work for the youth and everytime crash the files, even I lost many from essay writing service in uk assignment which I would like to submit on the other day and many of them lost.
but your steps helped me to find those files from the another trash folder.