Britec Tech Support Forum

Just wondering if anyone could recommend a good (free) email converter?

Have a customer being a pest wanting all there sent emails copied across to there new computer and no other way of getting them because they won't download after the email account being added to the new computer.

Regards

what is name Email provider ?

(11-20-2018, 02:48 PM)Compton Wrote: [ -> ]what is name Email provider ?

It is a btconnect.com email address.

Three months of previous inbox emails came back once the email was added to the outlook 2019 pro plus application. But no sent emails synced with it and the customer needs them, unfortunately.

Regards

have you try them steps https://support.microsoft.com/en-us/help/842284/how-to-troubleshoot-synchronization-problems-when-you-synchronize-your

(11-20-2018, 05:45 PM)Compton Wrote: [ -> ]have you try them steps https://support.microsoft.com/en-us/help/842284/how-to-troubleshoot-synchronization-problems-when-you-synchronize-your

No i havent, is there a good software to convert them?

When you say convert you mean download?

I don't of any program to download BT email

The reason why I post that link is because if you get it to resyn in outlook the sent mails

Should show up

Or you should able to login to BT to get them

https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin​