Britec Tech Support Forum

Hi all,

Following on from one of Brians videos last week about sharing your local printer, my wife has a HP SFF with an I5 4570 running latest window 10 build. She has a Canon inkjet printer attached via USB and I wanted to share that printer on the home network. So I went into Devices and Printer clicked on the Canon MD2550, selected properties, went to sharing and clicked on the box which allows sharing, however when I click on apply it comes up with this message "Printer settings cannot be saved the parameter is incorrect".

So I googled it and there are lots of posts about going into "services.msc" and restarting windows firewall, however she is running Kaspersky so windows firewall is not used instead Kaspersky has its own firewall.

I tried disabling it but that did nothing.

Any thoughts please?

Make sure server service is running.
Make sure print spooler service is running.
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Thanks Brian, both services were running but I can now tick and apply the settings for sharing however the printer is still not appearing on my network.

type printer ip in network search bar and connect to it

Hi Brian, cant find printer ip, tried ipconfig then pinged my ip, then typed arp -a found 3 dynamic addresses but could not connect.

Secondary problem is I cant see my wifes PC on the network but she can see mine.

I got a feeling its something to do with Windows 10 latest update.

Thanks for the help but I am putting this in the too hard basket for now.