Britec Tech Support Forum

I have 2 SSD's one Mushkin Reactor 1TB and 1 Samsung EVO850 500GB that have a large number of files stored on these drives as Backups. I do not leave them connected to my Windows 10 PC, and only connect them when I have a bunch of files to archive. Never had an issue before, but the last time I tried to connect these drives I was presented with a problem I have been unable to solve. Both drives show only 1 folder named "Contents" the folder both contain files but none of them are recognizable or able to open. IScreenshot attached

(08-02-2018, 12:49 PM)Compton Wrote: [ -> ]how to check your hard drive health status with crystal disk info

Looks like they both test OK!

run this on both drives How to Scan a Hard Drive Using 'Error Checking

(08-02-2018, 05:02 PM)Compton Wrote: [ -> ]run this on both drives How to Scan a Hard Drive Using 'Error Checking

Both drives scanned surprisingly quick but the drives show no errors or abnormalities.

if you plug it into a  other computer are having the same problem

if so then run

(08-03-2018, 12:04 PM)Compton Wrote: [ -> ]if you plug it into  other computer are having the same problem

if so then run

I think I figured out what caused this issue. I have a Samsung 4K tizen o/s TV. This TV was purchased in Mexico and it has a built in DVR. I tried both of these Drives for storage/recording on that TV, and I believe the TV has a different format. thus the one folder with contents. I tried formatting one of the drives using windows and I can swap this drive out without any issues now. The other drive that had a ton of files on it, I used your last suggestion and was able to reclaim my files. Lesson learned.

glad you got it working