Britec Tech Support Forum

Hello, 2 weeks ago, on my laptop occurred error 0xc00021a. I fixed it with chkdsk. When I restarted my laptop, black screen appeared. I tried: chkdsk, sfc scannow, fixing Shell. My laptop has 2 years, and it's Lenovo Y50 - Y70. Can I fix it? Thanks for any help

P.S. Sorry for my English, I'm from Poland

Did you follow this video?

Yes, I did.

well if you try everything it might be best reinstall windows 10

I will try booting to fabric  settings.

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Can it be causes by hibernation/sleeping mode?

yes I would say it can cause problems

Booting to fabric settings doesn' t works

So I need to reset my win 10?

yes you need to

when you reinstall windows you create a system image

so if something like this happen again you can restore from it

I'll try it. Anyway, thanks for help.