04-21-2018, 02:23 AM
04-23-2018, 11:16 AM
(04-20-2018, 04:35 PM)Compton Wrote: [ -> ]ok press the FN key and down arrow key then check to see if brightness is going down
No change.
Just an update. It's not fixed, and it looks like it won't be fixed. Live Chat with NT tech support this morning. Uninstalled Control Centre from Control panel. Restarted. They sent a link to download the latest driver software. After removing Control Centre. reinstall the Fn key driver from the software download and it should be fixed. Reinstalled the driver, it isn't fixed. The only option left is to return to them for "further examination."
04-23-2018, 01:01 PM
I guess you can try resetting windows 10 but if under warranty it might be best to have them take look
04-23-2018, 01:31 PM
(04-23-2018, 01:01 PM)Compton Wrote: [ -> ]I guess you can try resetting windows 10 but if under warranty it might be best to have them take look
They suggested resetting Windows. Didn't work. It's no big deal. It's just irritating.
04-23-2018, 05:37 PM
well even after a reset if it's not working looks like a hardware problem
this is the next step I would take boot up a Linux Distro if its work in Linux its software problem
if it doesn't work on Linux its hardware problem
this is the next step I would take boot up a Linux Distro if its work in Linux its software problem
if it doesn't work on Linux its hardware problem
04-30-2018, 12:53 PM
Wow, that's way outside my comfort zone. But thanks for the suggestion.
04-30-2018, 02:51 PM
All motherboard chipset drivers installed after fresh install? if so it looks like a hardware issue.