I'm trying to reset my Acer laptop but it freeze constantly. I'm currently up to the point where cortana is asking for my language, keyboard set up, wifi and create account but it constantly freeze randomly. I'm not sure what to do please help
I'm trying to reset my Acer laptop but it freeze constantly. I'm currently up to the point where cortana is asking for my language, keyboard set up, wifi and create account but it constantly freeze randomly. I'm not sure what to do please help
If you have reset your computer and then it freezes it more likely means something was preventing the reset from completing successfully regardless of what was being read when the reset was done.
But you can run command prompt as administrator and type each command separately (try a command let it run until it tells you its done)
1st try: chkdsk /f /r
then press y and enter then restart your computer (dont touch the computer afterward just let it run)
2nd try: sfc /scannow
3rd try: DISM /Online /Cleanup-Image /RestoreHealth
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You want to be sure the command fixed the problem so run a command and when its finished then use your computer as you usually would and if the problem is still there then try the next 1 and repeat what i wrote below the lines above. The dism and sfc command be sure to restart the computer when the command says it had finised
I'm trying to reset my Acer laptop but it freeze constantly. I'm currently up to the point where cortana is asking for my language, keyboard set up, wifi and create account but it constantly freeze randomly. I'm not sure what to do please help
If you have reset your computer and then it freezes it more likely means something was preventing the reset from completing successfully regardless of what was being read when the reset was done.
But you can run command prompt as administrator and type each command separately (try a command let it run until it tells you its done)
1st try: chkdsk /f /r
then press y and enter then restart your computer (dont touch the computer afterward just let it run)
2nd try: sfc /scannow
3rd try: DISM /Online /Cleanup-Image /RestoreHealth
________________________________
You want to be sure the command fixed the problem so run a command and when its finished then use your computer as you usually would and if the problem is still there then try the next 1 and repeat what i wrote below the lines above. The dism and sfc command be sure to restart the computer when the command says it had finised
I'm trying to reset my Acer laptop but it freeze constantly. I'm currently up to the point where cortana is asking for my language, keyboard set up, wifi and create account but it constantly freeze randomly. I'm not sure what to do please help
First thing first.... Check the health of the hard drive.
I tried step 1
( chkdsk /f /r ) but it says
The type of file system is NTFS
Cannot lock current drive
Windows cannot run disk checking on this volume because it is write protected.
Then step 2
(sfc /scannow)
Windows resource protection could not preform the requested operation
Step 3
(DISM /Online /Cleanup-image /RestorHealth)
Error 50
DISM does not support servicing windows PE with the /Online option
I also tried to check the health of the hard drive by using wmic diskdrive get status but it said pred fail.
I tried step 1
( chkdsk /f /r ) but it says
The type of file system is NTFS
Cannot lock current drive
Windows cannot run disk checking on this volume because it is write protected.
Then step 2
(sfc /scannow)
Windows resource protection could not preform the requested operation
Step 3
(DISM /Online /Cleanup-image /RestorHealth)
Error 50
DISM does not support servicing windows PE with the /Online option
I also tried to check the health of the hard drive by using wmic diskdrive get status but it said pred fail.
Well were you able to finish loading Windows? I assume so since you are running these suggested commands. I would try checking the drive with CrystalDiskInfo