11-30-2017, 12:35 PM
Hi,
I have upgraded a computer from win 7 pro to win 10 using the media creation tool and it was working fine until it got to this part, its stuck on a black loading screen? it was doing updates before this? any advice? I don't want to restart the computer in case it brakes.
[attachment=3178]
I've now tried restarting it, it went to attempt to recover and now its back to the black screen with spinning dots?
After unplugging everything but the monitor I switched it back on and now getting a restoring your previous version of windows?
I have upgraded a computer from win 7 pro to win 10 using the media creation tool and it was working fine until it got to this part, its stuck on a black loading screen? it was doing updates before this? any advice? I don't want to restart the computer in case it brakes.
[attachment=3178]
I've now tried restarting it, it went to attempt to recover and now its back to the black screen with spinning dots?
After unplugging everything but the monitor I switched it back on and now getting a restoring your previous version of windows?