Britec Tech Support Forum

Specs of system that explorer crashes on
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When i click on documents or even try opening programs i get an error message that says explorer.exe stoped working and then it restarts explorer.exe and then the crash happens all over again.
Things ive tried

Full scan mbam
Adw cleaner
Jrt removal
Rkill
Hitman pro
Zem antimalware

Chkdsk F R
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Full scan with kaspersky
Ending explorer process then re running explorer

Ive been wondering if sfc /scannow would help but i have sp2 and my os is updated to sp3


7/29/2017 12:44 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/29/2017 1:52 PM Application Error Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.

7/29/2017 1:52 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/29/2017 1:53 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/29/2017 4:00 AM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/29/2017 4:03 AM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 11:27 AM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 11:27 AM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 12:49 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 12:49 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 5:28 PM Application Error Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.

7/30/2017 5:28 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.

7/30/2017 5:58 PM Application Error Faulting application explorer.exe, version 6.0.2900.5512, faulting module explorer.exe, version 6.0.2900.5512, fault address 0x00009409.


Does it work in Safe Mode?

Start menu works both in safe and main its just the start menu at random times causes explorer.exe to crash. I put the errors given at the bottom though

did you try disabling startup items?

Yeah. I was able to match my version with an xp disk and was able to run sfc /scannow which fixed the problem.
We can close the thread