Britec Tech Support Forum

My computer froze to the point I had to do a hard shut down as I was trying to convert a file to a pdf.

Link of how I was converting the file:  https://www.web2pdfconvert.com/

Picture of what was going when pc froze.
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https://speccy.piriform.com/results/MgEdFsZ51ASf4IbVBDdVqyA

Ive used memtest86 and my ram passed [attachment=2806]

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Did you try it with another browser? I hope you try the Ctrl alt del thingy before forcefully powering off the PC

could have just been something went wrong when converting PDF do the computer froze often?

I would also test your hard drive

I tried ctrl alt delete it wasnt working. You can use the same tools on an ssd? (Like seagate and crystal disk info)

yes you can use them on a SSD

It seems like ever since i used memtest86 my motherboard and cpu get up to 140f which is odd because i do my daily stuff now and my pc starts locking up

could be a over heating problem

 CoreTemp[/

• Please download CoreTemp and save the file to your Desktop.
• Double-click the CoreTemp icon to run the programme.
• Monitor the core temperature at computer idle and take a screenshot. 
• Monitor the core temperature whilst performing tasks and take a screenshot.
• Instructions on how to take a screenshot can be found in this article. 
• Attach image in your next reply. 
  

The program doesn't work on my system

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use Open Hardware Monitor

I did some research on some services and tampered with some services and my temp dropped 120to130f to 100. When the freezing happened it was at 140f so yeah it was an overheating issue. We can close the thread