02-25-2017, 01:03 PM
In order for the Admins, Moderators and Experts to assist you, please follow the steps below when creating technical support threads/posts so we can help you quickly find a solution to your problem:
- 1. First, you need to know how to ask for help on the Britec Tech Support Forum! Click on the following link for instructions:
How to ask for help on these forums - 2. Information that we need in order for us to help you solve your issue quickly. Click on the following link for instructions:
Information we may need to help you when posting for technical support. - 3. We need know what Hardware and Software you have on your device, so we can find the relevant solution for that system.
Post your System/Computer Specs using the Speccy and How to Get System Information for Diagnostics and Troubleshooting links - 4. If you are encountering any error messages, codes or you think there is something that is relevant to problem you are facing, take a screenshot using Snipping Tool in Windows. Click on the following link for instructions:
Take screenshot using Snipping Tool - 5. Click on the following link to find out how to properly create a new forum post and Add all the information/answers/snapshots from other links above to that post. Creating a New Forum Post