Britec Tech Support Forum

I'm trying to format my laptop to manufacture settings I
managed to get into system recovery options and in that I
click on restart the computer windows operating system so
I click on it and it comes up with
Toshiba restore the computer windows operating system,
but it come up  saying I
need A disk like a recovery disk so can anyone help please

i am running windows vista 32-bit Operating System

Is this an OEM machine?

TY for getting back
IT IS A TOSHIBA SATELLITE A210-12U
MODEL no PSAEGE-004010EN

hope this is what you want as i do not no what a OEM is sorry

OEM = Original Equipment Manufacturer.

Basically a Pre-installed Operating System which I'm guessing it is due to the Toshiba Recovery/Reset options.

Take a look here as it gives different methods; https://en.kioskea.net/faq/4811-toshiba-laptop-reset-to-factory-settings
You should have a hidden partition with the factory image installed, follow the procedure in the link above (via the zero key) to access restore settings.

Hi Tony, Welcome to the forum

You can order new Recovery CD from here. Not sure of the reputation of the site, because I have never used them.

A repost for you Tony from Toshiba with more detailed instructions via your PM

https://www.mytoshiba.com.au/support/items/faq/71#HDDrec

Make sure you are using "[b]System Recovery from HDD[b]

Hiya GuiltySpark
i saw this in the book and i was thinking it may have been delete so can i do one from my laptop and put it on disk ?
as i did the f8 and had a look but in the manu it did not come up with system Recovery options :-(
About 1.5GB hidden partition is allocated on the hard disk for the
System Recovery Options.
This partition stores files which can be used to repair the system in the event of a problem.

The System Recovery Options Feature will be unusable if this partition is deleted

Hi Tony,

Open up Disk Management to see if your Recovery Partition is there (example below)
How To Access Disk Management in Windows Vista

  

if you have that partition, you should be able to reset your machine back to factory default, you can also create your own recovery media, follow this guide
How to create recovery media to be used to reset your computer back to factory settings?

If none of above works, your Recovery Partition is Missing, Damaged or Corrupt 

(10-25-2014, 01:28 PM)Britec Wrote: [ -> ]Hi Tony,

Open up Disk Management to see if your Recovery Partition is there (example below)
How To Access Disk Management in Windows Vista

  

if you have that partition, you should be able to reset your machine back to factory default, you can also create your own recovery media, follow this guide
How to create recovery media to be used to reset your computer back to factory settings?

If none of above works, your Recovery Partition is Missing, Damaged or Corrupt 

---

If none of above works, your Recovery Partition is Missing, Damaged or Corrupt

I CAN SEE IT IS MISSING  
SO WHAT WOULD BE THE NEXT THING I CAN DO ?

Hi Tony, So your Recovery options is gone and you can't restore from that. 
So you going to need to have:

1. Windows Vista CD do you have a Vista COA licence sticker on the machine like this?



2. A Original Toshiba Recovery CD or One that you have created with Toshiba Recovery Disc Creator.

3. If you have anyone of these you will be able to boot to that CD and Reformat you machine and rebuild the Operating System