10-12-2016, 06:12 AM
Anyone here help me i can't open my computer because everytime i login my account i get an BSOD instead of my Desktop and the blue screen stucks in 100% and the hard drive indicator is not lighting....
(10-12-2016, 06:12 AM)Robert Salas Wrote: [ -> ]Anyone here help me i can't open my computer because everytime i login my account i get an BSOD instead of my Desktop and the blue screen stucks in 100% and the hard drive indicator is not lighting....Hi Robert, thanks for contacting the forum!
(10-12-2016, 06:47 AM)RECdevicehelper Wrote: [ -> ]When i try to load the iso image to rufus gives me this message?(10-12-2016, 06:12 AM)Robert Salas Wrote: [ -> ]Anyone here help me i can't open my computer because everytime i login my account i get an BSOD instead of my Desktop and the blue screen stucks in 100% and the hard drive indicator is not lighting....Hi Robert, thanks for contacting the forum!
First of all, please use a different computer and download SeaTools for DOS and create a bootable USB using Rufus. Once you have you booted from it, wait for it to detect your HDD and then start testing it.
Before we take any other steps, we need to find out if the hardware is failing.
RECdevicehelper
(10-12-2016, 07:33 AM)Robert Salas Wrote: [ -> ]OK, have a look at this article on how to do that: https://blog.nowherelan.com/2013/04/04/boot-seatools-off-of-a-usb-drive/(10-12-2016, 06:47 AM)RECdevicehelper Wrote: [ -> ]When i try to load the iso image to rufus gives me this message?(10-12-2016, 06:12 AM)Robert Salas Wrote: [ -> ]Anyone here help me i can't open my computer because everytime i login my account i get an BSOD instead of my Desktop and the blue screen stucks in 100% and the hard drive indicator is not lighting....Hi Robert, thanks for contacting the forum!
First of all, please use a different computer and download SeaTools for DOS and create a bootable USB using Rufus. Once you have you booted from it, wait for it to detect your HDD and then start testing it.
Before we take any other steps, we need to find out if the hardware is failing.
RECdevicehelper
(10-12-2016, 12:47 PM)Compton Wrote: [ -> ]were did you get the ISO from? how to post a blue screen report with WhoCrashed on the forumIf you are referring to seatools dos, here is the link: https://www.seagate.com/gb/en/support/downloads/seatools/
(10-12-2016, 06:23 PM)Compton Wrote: [ -> ] sorry about that i thought he was trying to create a windows in installation with refusThanks Compton! He told us his computer is unbootable, so I suggested seatools for dos, but now he can access safe mode, he can follow the two tutorials you provided
how to check your hard drive health status with crystal disk info
How to Test Your Hard Drive Using SeaTools for Windows