Britec Tech Support Forum

Doing that now. QuickSupport is downloading. 75% done.

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Sent you the TVQS Code

Code Sent

update TV into system found some malware nothing too major will upload scan logs tomorrow
still have some more scan too run

Ok. I sent you the other code.

Scan Logs

update run the sfc /scannow found some system corruption could not have been fix
the start mean also stop working fix by creating a new user account the Recycle Bin also now working
at the end of the day Recycle Bin stop working because of the system corruption
now the system seem to be working with the new user account if you continue to get any error
I would do a reset of the PC

I also try running that also fail to work


Dism /online /Cleanup-Image /StartComponentCleanup

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

(04-10-2016, 05:18 PM)Compton Wrote: [ -> ]update run the sfc /scannow found some system corruption  could not have been fix
the start mean also stop working fix by creating a new user account  the Recycle Bin  also now working
at the end of the day Recycle Bin stop working because of the system  corruption
now the system seem to be working with the new user account if you continue to get any error  
I would do a reset of the PC

I also try running that also fail to work


Dism /online /Cleanup-Image /StartComponentCleanup

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

I would suggest a clean install of the operating system or even better, format the primary drive and then install the OS.

If you are able to download and create a kaspersky rescue cd id use the kaspersky disk to scan for viruses https://support.kaspersky.com/us/4162

I think this is Solved. Correct?

I was waiting on nshergi to reply on the matter just disappear
I will close this thread for now nshergi if you need the thread to be re open just PM one of the Admin