Britec Tech Support Forum

Hi All,

I have a wired USB keyboard and a wireless USB mouse on my computer. I have set the Power Options for sleep mode under Windows 8.1 to occur after a certain amount of time. When I have returned to my computer when it is in Sleep mode after a particularly long period of time both the keyboard and the mouse USB ports are turned off and there is then no way I can resume from sleep mode. What do I have to do to have sleep mode work on my computer under Windows ?

Please help.

Regards,
Steve

Have you tried just pressing the power button one time to see if that wakes the computer up?

Yes I tried to wake system up with Power Button but since it was turned on already, it did not work for me.
I have done some changes in Power Options in Control Panel under Keyboard and Mouse and it seems to be working for me.
One more thing I have changed the ACPI Mode from BIOS power options, If you find power option set on S1 then switch it to S3 or vice-versa.

Regards,
Steve
Tech Support Team
Clouds App Portal

Thanks for getting back with us and glad you got it sorted.

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