Recently I went to download something, when a chrome pop-up appeared. It read 'Close these windows quickly' but whenever I clicked the X, it reopened the pop-up, anyway to block these pop-ups?
Fix with Junkware Removal Tool
Please download
JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions
here.
- Right-click on icon and select Run as Administrator to start the tool.
- Follow the prompts and let this process run uninterrupted.
- This scan can take a while, depending on your System specs.
- Upon completion, a log (JRT.txt) will open on your desktop.
Please include the contents of that file in your reply.
Do not forget to
re-enable your previously switched off
protection software!
Please also
manually reboot your machine after this procedure
Please download AdwCleaner (by Xplode) and save it to your Desktop
- Right-click on AdwCleaner.exe and Run as administrator.
- Click Scan. (AdwCleaner will now scan for Adware.)
- Once scan finishes, click Clean, now follow the on screen prompts.
- Your computer should now reboot.
- A log file will automatically open. Please Copy and Paste when you replay in your next post.
Note: The log can also be found in here: C:\AdwCleaner\
Scan with Malwarebytes' Anti-Malware
Please download
Malwarebytes Anti-Malware and save it to your desktop.
- Install the progam and select update.
- Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
- Click the Scan tab, choose Threat Scan is checked and click Scan Now.
- If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs and double-click the Scan Log.
- At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply