Britec Tech Support Forum

Hello everyone,

I would like to know how to fix 'system thread exception not handled' error in windows 8.1 operating system.I am getting this error often and it is also annoying. So please tell me your solution and suggestions. Thanks

ok I am guessing you got that photo from britec video

like britec said reinstall graphics driver test one memory at a time

Compton, can you explain me the clear instructions please? I didnt understand from the video.

ok basically it could be a corrupted video driver or bad memory

lets start with video driver what your computer model number or brand ?

the video driver is AMD Radeon R5 graphics, the computer's model is HP 15 notebook pc.

Ok I got it, the product number is K7Q70EA#AB7

alright, did it?

ok you will have to wait and see if it comes back

report back to us within one week time on how things are going