Britec Tech Support Forum

GREETINGS!!

SPECS:
Dell Vostro1540
Running Windows 7
Windows Ultimate

ISSUE: Infinite reboot on startup

WHAT I'VE DONE IN AN ATTEMPT TO REPAIR THE PROBLEM:
1) TRIED TO REBOOT IN SAFE MODE
2) WENT BACK TO A PREVIOUS DATE WHEN THE SYSTEM RAN FLOWLESSLY
4) TRIED SYSTEM RECOVERY OPTIONS
5) TODAY, WENT TO YOUTUBE AND ATTEMPTING SYSTEM RECOVERY OPTION - Command Prompt via this video:





FOLLOWING WITH THE VIDEO, I GOT DOWN TO ENTERING THIS:
D:\Windows\System32\config\RegBack

AFTER PRESSING ENTER, I GOT THIS:

 Directory of D:\Windows\System32\config\RegBack

10/21/2013  02:28 AM    <DIR>                _
10/21/2013  02:28 AM    <DIR>                _ _
10/11/2013  02:47 AM                 360,448 DEFAULT
08/09/2012  02:00 PM                           0 DEFAULT.LOG1
08/09/2012  02:00 PM                           0 DEFAULT.LOG2
10/11/2013  02:47 AM                   73,728 SAM
08/09/2012  02:00 PM                           0 SAM.LOG1
08/09/2012  02:00 PM                           0 SAM.LOG2
10/21/2013  02:18 AM                   24,576 SECURITY
08/09/2012  02:00 PM                           0 SECURITY.LOG1
08/09/2012  02:00 PM                           0 SECURITY.LOG2
10/21/2013  02:28 PM            72,105,984 SOFTWARE
08/09/2012  02:00 PM                           0 SOFTWARE.LOG1
08/09/2012  02:00 PM                           0 SOFTWARE.LOG2
10/11/2013  02:47 PM            19,791,872 SYSTEM
08/09/2012  02:00 PM                           0 SYSTEM.LOG1
08/09/2012  02:00 PM                           0 SYSTEM.LOG2
                     15 Files<s>       92,356,608 bytes
                       2 Dir<s>   262,090,301,440 bytes free

D:\Windows\System32\config\RegBack>

I STOPPED HERE B/C IN THE VIDEO, THE POSTER STATED IF YOU SAW ANY 0's TO CONCLUDE GOING ANY FURTHER.

I NEED YOUR HELP

did you try a startup repair?

yes, I tried that as well.

---

when I attempted the command prompt approach, can anyone explain the LOG1, LOG2?

(example)
10/11/2013 02:47 AM 360,448 DEFAULT
08/09/2012 02:00 PM 0 DEFAULT.LOG1
08/09/2012 02:00 PM 0 DEFAULT.LOG2

It might be a good idea to test you're hard drive. 

• Here is a guide
  

Another option is Repair Install