Britec Tech Support Forum

Hi I wondered if anyone had any problems with iTunes virus/malware? I had iTunes on my PC & when I opened it my hitman pro shut it down advising it had a virus. Brian do you know what to do about this? Thanks in advance :-)

Hi, can you please give us a screenshot or tell us what was detected.

Regards,

Hi thanks for your reply, tbh I panicked & just deleted the whole thing so I'll try again & upload when I see it. I have tried downloading iTunes since but my I keep getting msgs that the file is too large? So I'll try again today & post. Thanks

(08-19-2015, 07:42 AM)TopFreeware Wrote: [ -> ]Hi, can you please give us a screenshot or tell us what was detected.

Regards,

 Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.

(08-19-2015, 05:57 PM)Britec Wrote: [ -> ] Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.

Hi
I have been trying to download that Farbar tool for a couple of hours now but no luck, my computer system is 32 bit so I tried that instead but still no luck?

Have you tried to download it in Safe Mode with Networking?

You're need this version then

Scan with Farbar Recovery Scan Tool



Please download Farbar Recovery Scan Tool and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.