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how remove adware from the system
#21
(02-10-2017, 12:07 PM)Britec Wrote:  Can you please post logs from these scans as requested?

[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware


Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.


[Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted. 
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.


[Image: adwcleaner_new.png] Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

  • Right-click on [Image: adwcleaner_new.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and click Scan
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

doing them now been working way

(02-10-2017, 04:17 AM)LarryTheComputerGuy Wrote:  To get rid of the link:

- Tick/Check the box next to "Use Automatic Configuration Script"

- Delete the link, then uncheck the box.....link gone!

yes its gone till you press ok and then its back

#22
Did you follow my last advice?

#23
(02-10-2017, 12:07 PM)Britec Wrote:  Can you please post logs from these scans as requested?

[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware


Please download Malwarebytes Anti-Malware and save it to your desktop.



  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.


[Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.




  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted. 
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.


[Image: adwcleaner_new.png] Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.




  • Right-click on [Image: adwcleaner_new.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and click Scan
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

to britech, please find attached the files you aske for sorry in delay, but wife thinks she comes before computer LOL

once more many thank for all the time and effort you guys have put into help me, I now get the feeling we might have won as , the machine has been stable for days now...


Attached Files
.txt   Malwarebyte report.txt (Size: 1.08 KB / Downloads: 3)
.txt   JRT.txt (Size: 845 bytes / Downloads: 3)
.txt   AdwCleaner[S7].txt (Size: 1.98 KB / Downloads: 4)

#24
ok like I said remove macfree antivirus and all other macfree programs that you have install on your computer

#25
(02-11-2017, 12:06 PM)Compton Wrote:  ok like I said remove macfree antivirus and all other macfree programs that you have install on your computer

all removed and run the extra bit as per Britech videos

(02-10-2017, 01:58 AM)Partha Wrote:  I would like you to start your PC in Safe mode as explained in the following article and see if this issue occurs.
https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode

started in safe mode and was able to delete script... yes yes yes

#26
ok how is the system performance?

#27
(02-12-2017, 03:37 PM)Compton Wrote:  ok how is the system  performance?

running great

#28
I guess we can close this thread if everything is working great



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