Windows Defender won't start

[Ajrick14]

Sir GuiltySpark I removed those programs and nothing is detected on EEK and problem is still there now I'm going to try the method that sir Compton suggested

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Here's the JRT Log

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The AdwCleaner log

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The HotmanPro Log

https://drive.google.com/file/d/0B25PfRx5ViX4cEZKWUh5R2N5ajA/view?usp=docslist_api

[Compton]

OK hitman pro found some malware


Please Run Norton Power Eraser, once complete, let me know if it finds and removes anything...


[*]Download Norton Power Eraser from here: https://security.sym.../nbrt/npe.aspx? and save direct to your Desktop.

[*]Double click on NPE.exe to start the tool. Vista, Windows 7/8/8.1 right click, select "Run as Administrator" accept UAC.

• Accept EULA.
  

[*]

• Norton Power Eraser will check for the latest updates.
  

[*]

• Now select "Scan for Risks" button.
  
  

[*]

• To perform a Rootkit scan, select "Restart"
  
  

[*]

• Rootkit scan preparations, it will then Reboot the system.
  
  

[*]

• Norton Power Eraser will now restart and check for update, do nothing and be patient.
  
  

[*]

• System scan will now start, do nothing and be patient.
  
  

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• If infections are found a list will be produced, make sure to check-mark "Create System Restore Point" then select "Fix Now" if nothing is found select "Exit" to close out the tool.
  
  

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• To "Remove infections from computer" the system will need to restart, select Restart Now
  
  

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• Select "Locate Log" attach to next reply. Select "Done" all done
  
  
  
  
  
  
  Scan with Panda Cloud Cleaner
  
  Please download Panda Cloud Cleaner and save the file to your desktop.
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  
  
  • Install the scanner by right-click on icon and select Run as Administrator.
  • It should start itself automaticaly after the installation.
  • In the main console click Accept and Scan.
  • This scan won't take long, about several minutes (depending on your system specs). Let it run uninterrupted.
  • At the last stage you will see a couple of messages about veryfying & analyzing results. Wait patiently.
  • Upon completion you will see detections window. Enter one of them and click there View Report at the bottom right side.
  • A notepad window named PCloudCleaner.log will open. Save it to your desktop.
    
  Please include the contents of that file in your next reply.
  Don't forget to re-enable your switched-off protection software!
  After that you may uninstall Panda Cloud Cleaner from your machine, if you wish to.
  
  
  
  
  
  
  size=small]Please perform a scan with ESET Online Scan
  [/size]
  §  open new browser tab
  
  
  
  §  Click the  button.
  
  §  Click on   button to download the ESET Smart Installer.
  Save it to your Desktop.
  
  o    Double click on  to start ESET Smart Installer.
  
  §  Check "YES", and Tick "I accept the Terms of Use"
  
  §  Click the  button.
  
  §  Yes to User Account Control warning.
  
  §  Enable detection of potentially unwanted applications.
  
  §  Click Advanced settings and select the following:
  
  o    Remove found threats
  
  o    Scan Archives
  
  o    Scan for potentially unsafe applications
  
  o    Enable Anti-Stealth technology
  
  §  ESET will then download updates for signature database, install itself, and begin scanning your computer. Please be patient as this can take some time.
  
  §  When the scan completes, click List of Found Threats
  
  §  Click Export toText File, and save the file to your desktop and name it EsetLog. Include the contents of this report in your next reply.
  
  §  Put tick in Uninstall Application on close
  
  §  Put tick in Delete Quarantined files
  
  §  Click the Finish button.

[Ajrick14]

I'm Currently Scanning it With Quick Heal Total Security

[Compton]

okay I will not be helping you on fixing this problem
because you have a problem following instructions

you probably will get more malware by running Quick Heal Total Security

[Ajrick14]

Okay I'll follow your procedure

[Ajrick14]

Can't upload the Norton log cuz it's xml file and I can't get the Panda Cloud Cleaner it always stucks while sending results to their server

[Ajrick14]

Norton Eraser Log

https://drive.google.com/file/d/0B25PfRx5ViX4N3BLcFhHQ01UV2M/view?usp=docslist_api

[Ajrick14]

MalwareBytes Log

[Compton]

are you still having trouble with Windows Defender?

[Ajrick14]

Yes I'm still facing the problem