10-10-2015, 02:49 PM
I have recently had a virus come through my shop that had a virus that did something similar to what the ransomware viruses do except it throws up a fake blue screen (pictured below) giving you a Microsoft Tech Support number to call. There where many other infections on the computer but after I got past the fake blue screen the computer had only local network connectivity, broken IE, broken Windows Update, constant dll errors, broken safe mode and Admin Permissions where corrupted. Also during the cleanup Windows lost it's activation and upon trying to reactivate the error "Unable to Activate".
In the end I was able to salvage the operating system and give the computer back running virus free and fully functional however I wanted to make users aware and look closely at blue screens when you get them. For a technician this was easy to spot however for the average user they might me inclined to call that fake number.
I would like to give credit to Britec for sharing his knowledge of malware/virus removal and Windows repair. He has provided a stepping stone in gaining the knowledge I needed to get through tough infections such as this
In the end I was able to salvage the operating system and give the computer back running virus free and fully functional however I wanted to make users aware and look closely at blue screens when you get them. For a technician this was easy to spot however for the average user they might me inclined to call that fake number.
I would like to give credit to Britec for sharing his knowledge of malware/virus removal and Windows repair. He has provided a stepping stone in gaining the knowledge I needed to get through tough infections such as this
Tim's Computer Repair (TCR)
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net
1503 Kings Way, Savannah, GA 31406, US
912-220-0765
https://www.TimsComputerFix.net