Britec Tech Support Forum
iTunes malware/virus? - Printable Version

+- Britec Tech Support Forum (https://briteccomputers.co.uk/forum)
+-- Forum: Computer Security (https://briteccomputers.co.uk/forum/forumdisplay.php?fid=50)
+--- Forum: Security, Viruses, Trojans & Malware Removal (https://briteccomputers.co.uk/forum/forumdisplay.php?fid=30)
+--- Thread: iTunes malware/virus? (/showthread.php?tid=1089)



iTunes malware/virus? - Ballyboo - 08-18-2015

Hi I wondered if anyone had any problems with iTunes virus/malware? I had iTunes on my PC & when I opened it my hitman pro shut it down advising it had a virus. Brian do you know what to do about this? Thanks in advance :-)


RE: iTunes malware/virus? - TopFreeware - 08-19-2015

Hi, can you please give us a screenshot or tell us what was detected.

Regards,


RE: iTunes malware/virus? - Ballyboo - 08-19-2015

Hi thanks for your reply, tbh I panicked & just deleted the whole thing so I'll try again & upload when I see it. I have tried downloading iTunes since but my I keep getting msgs that the file is too large? So I'll try again today & post. Thanks Smile

(08-19-2015, 07:42 AM)TopFreeware Wrote:  Hi, can you please give us a screenshot or tell us what was detected.

Regards,



RE: iTunes malware/virus? - Britec - 08-19-2015

[Image: FRST.png] Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Right-click on [Image: FRST.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • When the tool opens click Yes to disclaimer.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please copy and paste their content into your next reply.


RE: iTunes malware/virus? - Ballyboo - 08-19-2015

(08-19-2015, 05:57 PM)Britec Wrote:  [Image: FRST.png] Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Right-click on [Image: FRST.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • When the tool opens click Yes to disclaimer.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please copy and paste their content into your next reply.

Hi
I have been trying to download that Farbar tool for a couple of hours now but no luck, my computer system is 32 bit so I tried that instead but still no luck?


RE: iTunes malware/virus? - GuiltySpark - 08-19-2015

Have you tried to download it in Safe Mode with Networking?


RE: iTunes malware/virus? - Britec - 08-20-2015

You're need this version then

[Image: FRST.png]Scan with Farbar Recovery Scan Tool



Please download Farbar Recovery Scan Tool and save it to your Desktop.
  • Right-click on [Image: FRST.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • When the tool opens click Yes to disclaimer.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please copy and paste their content into your next reply.